Customer portal

The daily time loss incurred when dealing with orders received via phone or email is substantial. Typically, these orders are incomplete, necessitating extensive back-and-forth communication with customers and careful follow-up. This process consumes a significant amount of time, ultimately limiting the number of orders that can be processed in a day. Moreover, it introduces the possibility of errors and the risk of overlooking certain clients.

Streamlined customer interactions with Toscana's automated portal

Toscana's customer portal effectively addresses these issues. The ordering procedure is entirely automated, eliminating the need for additional phone calls or emails. Instead, all interactions take place directly within the application. This streamlined approach ensures clarity and transparency for both parties, fostering a clear understanding of agreements and actions taken.

User-friendly navigation and customization

Navigating the portal is straightforward. Customers receive unique login credentials that grant them access to their dedicated accounts. Within the portal, they enjoy the flexibility to place orders using the calculator or peruse the product catalog. The portal's features are customizable, affording you the liberty to choose which information is visible to your customers. Among the configurable options is the ability to hide order tracking. When this feature is enabled, customers can conveniently monitor their orders' production status and expected delivery dates directly within the portal. Moreover, customers can effortlessly retrieve all pertinent documents, including order confirmations and invoices.