Order creation

Through the customer portal, clients can independently generate orders anytime and from anywhere. They are no longer constrained by your business hours; instead, they can place orders at their utmost convenience. This option is particularly beneficial for international customers in different time zones. Each client is provided with a unique username and password, granting access to their personalized account. Within this account, clients can view their historical and current orders, along with a personal catalog featuring frequently purchased items.

To initiate an order, clients simply need to select their desired products, specify quantities if necessary, attach any required documents, and the order is seamlessly transmitted to Toscana. Their user accounts will contain a personalized product catalog. In the catalog, they can find all relevant information, such as product prices, pictures, descriptions, size, etc. Advanced search filters can help them find any product they need in a matter of seconds.

For first-time product orders, there's an automated calculator available. This tool enables clients to choose their desired product and configure options. Once the order is placed, it instantly appears within the Toscana system, primed for further processing.

Your customers can also check real-time inventory levels, helping them make informed decisions and avoid ordering out-of-stock items.

Additional phone calls or emails are unnecessary, as all the essential information required for further order processing is already included within the order itself. The portal can be accessed from any device with an Internet connection as the design is adapted to all screen types (phones, tablets, laptops, etc.).